Terms of service

Last updated: November 2026

These terms are between you and VenuePrepared (“we”, “us”). VenuePrepared is a trading name of Taha Bavi, 47 Heathmere Drive, Fordbridge, Birmingham, B37 5EH, United Kingdom. You can reach us at any time through our contact page.

1. The service

VenuePrepared helps you prepare and record public protection procedures for your premises. VenuePrepared is an independent tool. It is not affiliated with the Home Office or the Security Industry Authority and does not provide legal advice. It is based on the published statutory guidance (April 2026).

2. Your responsibilities

You remain the responsible person for your premises. You are responsible for checking that procedures are accurate and appropriate for your venue, briefing staff, and meeting your legal duties. Using VenuePrepared does not guarantee compliance.

3. Trial, plans and renewal

Setting up a venue is free. Access to your procedures and documents starts with a 14-day trial for a one-off charge of £3. When the trial ends, the plan you chose starts at the price shown at checkout and renews each month or year until you cancel. You can cancel at any time in your account, including during the trial. If you cancel, you keep access until the end of the period you have paid for and are not charged again. If you do not subscribe, your data is kept but stays locked.

4. Subscriptions and payment

Plans are billed monthly or annually in advance in GBP. Prices are shown on our pricing page. You can cancel at any time; access continues until the end of the period you have paid for. We do not offer refunds for partial periods except where required by law.

5. Acceptable use

Don't misuse the service, attempt to access other users' data, or upload unlawful content.

6. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise our total liability is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect losses.

7. Changes and termination

We may update these terms with reasonable notice. You can close your account at any time.

8. Law

These terms are governed by the law of England and Wales.