VenuePrepared

Privacy policy

Last updated: November 2026

This policy explains how VenuePrepared (“we”, “us”) collects and uses personal data when you use the service. We are the data controller. VenuePrepared is a trading name of Taha Bavi, 47 Heathmere Drive, Fordbridge, Birmingham, B37 5EH, United Kingdom. You can reach us through our contact page.

What we collect

  • Account data: your email address and password (stored securely, hashed).
  • Venue data you enter: venue details, procedures, and the names and roles of staff or volunteers you add to the awareness log.
  • Messages you send us: your email address and what you write on the contact page.
  • Billing data: handled by our payment provider. We do not store card numbers.
  • Usage data: which pages are viewed, which buttons are pressed, how long pages are open, the questions reached in the checker and setup, the type of device, and the site or advert a visit came from. This is tied to a random identifier stored in your browser, not to your name, email or anything you type.

Why we use it and our lawful basis

  • To provide the service you signed up for (contract).
  • To send service emails such as review reminders you have turned on (contract / legitimate interests).
  • To improve the product using anonymous usage data (legitimate interests).

Staff and volunteer names

When you add people to your staff awareness log, you are the controller of that data and we process it on your behalf. Please let them know you keep this record.

Sharing

We use trusted processors for hosting, authentication and payments. We do not sell your data.

Retention

We keep your data while your account is open. You can ask us to delete your account and data at any time.

Your rights

Under UK GDPR you can ask to access, correct, delete or export your data, or object to processing. Ask us through our contact page. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We use essential storage to keep you signed in and remember your selected venue, plus a random identifier used only for statistics about how the site is used, so we can improve it. You can switch those statistics off here at any time: